Q1: Are you a manufacturer?
Yes, we own our plants to manufacture various drilling products, including self-drilling anchoring tools, DTH drilling tools and TH (top hammer) drilling tools. Meanwhile, for some items we do not produce in our own plants, we are authorized distributors by some brands, like G brand of TH (top hammer) drill rods. So we are a one-stop supplier of full range of rock drilling products.
Q2: Are your products high qualty ?
Yes . our customers made the test reports proved that .
Such as : 1) Drill bits , similiar quality as Atlas .
2) DTH hammer , 15% higher penetration speed than conventional DTH hammer in the market .
Q3: What qualifications do you have?
A2: Till 2016, we have following qualifications:
1) ISO 9001:2008 management system;
2) 3AA2 credit rating by Dun & Bradstreet;
3) Honoring Contract and Keeping Promise Enterprise by AIC.
4) EC examination certificate for self-drilling anchor bars.
5) 2 invention patents & 6 utility patents.
Q4: Where did you export ?
A3: Till 2018 we have exported to 95 countries.
Q5: What kind of payment terms do you offer and what is your best payment terms?
A4: We offer different payment terms, including T/T, D/A, D/P, L/C and O/A, etc. Our best payment terms is 120 days after shipping date for our distributors and sole distributors.
Q6:Do you offer warranty on your products?
A5: Yes, for different products we offer different warranty that cover all manufacturing defects in materials and workmanship. The longest period of warranty is 2 years after shipping date.
Q7: Do you offer OEM service?
Q6: Yes, we can offer OEM service if you have regular requirement.
